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igovt Help

What is the igovt logon service (igovt)?

The igovt Logon Service ("igovt") is an all-of-government service to manage the logon process for people and businesses using government services over the Internet. The igovt provides enhanced security and enables people to have a single logon to access government services without their identity being shared.

It is like having a unique 'key' that opens many government service doors. However, a customer still has the choice of using different 'keys' for different services. As more agencies use the igovt for logon management, the convenience of using a single logon will increase.

You can view information about the igovt logon service by visiting the following site: https://www.i.govt.nz. The igovt is owned and operated by the Department of Internal Affairs.

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Why is COMU using the igovt?

The igovt provides enhanced security and control over your logon (username and password). You will now also be able to manage your own logon (change your password, reset your password, view your activitiy, update your logon details) anytime you like through the igovt website at https://www.i.govt.nz

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Who do I contact if I have problems with my Logon?

For assistance with your igovt logon such as:

  • getting help if you have forgotten your igovt password or username
  • managing your igovt logon
  • creating a igovt logon

You can go to the igovt website for online help or email or phone:


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